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With the current economic climate still causing concern for most UK businesses, some firms are tempted to cut corners and avoid regular service and maintenance checks for their air conditioning and refrigeration equipment.

Yet this could have catastrophic effects and in the event of serious breakdowns, cost more in the long run with hefty repair bills or even the need to buy new equipment, as well as the potential loss in production.

Our Service & Maintenance Department has dedicated teams of engineers who work together to achieve a service, which is fast, effective and reliable.

Our reputation has been built upon our attention to detail and rapid reaction times.

To help minimise equipment breakdown and the inevitable disruption to your business, we offer highly competitive maintenance contracts, individually tailored to meet your needs. And we can be contacted 24 hours a day, 365 days a year!

In 2002, we were responsible for the air conditioning and refrigeration installations at the West of Scotland Blood Transfusion Centre at Gartnavel Hospital in Glasgow.

During those 10 years we have continually serviced and maintained the refrigeration plant, the result being only one compressor failure out of the 33 separate systems installed, proving the cost-effectiveness of regular maintenance.

And because they have been well looked after, these installations will most likely last another 10 years.

Ultimately the choice can be as simple as this – why spend £450 on replacing a condenser when the cost to maintain is only £50?

The main purpose of planned preventative maintenance is to ensure your equipment is maintained to the best possible condition, saving you money in energies and efficiencies, and hopefully preventing failure, and disruption to your business, when you require your equipment the most.

At ACE Refrigeration, we use Clik Business Management – this allows for same day reporting and quotations supplied through Clik 4 Service Support System and the ACE Refrigeration  Help Desk; with our customers also able to access our system directly.

Our clients can also access our Clik 4 Service Support System for reviewing:

Job Status

Quotation status

Parts awaiting status

Engineering field service reports

Planned maintenance schedules

Clik 4 Service Support System  also holds all our site and customer profiles including:

SLA (Service Level Agreements)

KPI (Key Performance Indicators)

F-Gas Registers

Plant and equipment details

The benefits of this include:

Engineers equipped with handheld PDA’s

Jobs can be sent electronically

Faster communication

On site data capture

Electronic Job Sheets

Easy access to internal records on equipment  with recurring faults

Produce on site health & safety documentation

If you are having problems with any of your air conditioning or refrigeration equipment, contact our helpdesk on 0141 556 7691 or by emailing technicalsupport@acerefrigeration.co.uk .

Or simply get in touch to arrange a free site visit to evaluate your maintenance requirements.